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Legal & Compliance

Privacy Policy

At Omkar Lifelline Hospital, we are deeply committed to protecting your personal and medical information with the highest standards of security and confidentiality.

Last Updated: July 2026

1. Introduction

Welcome to Omkar Lifelline Hospital. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our hospital, use our services, or interact with our website.

By utilizing our healthcare services, booking appointments, or submitting your details, you consent to the data practices described in this policy.

2. Information We Collect

To provide you with the best possible medical care, we collect and process the following types of information:

  • Personal Identification Data

    Full name, date of birth, gender, address, email ID, and contact numbers.

  • Medical & Health Data

    Medical history, prescriptions, diagnostic reports, blood type, allergies, and treatment records.

  • Financial Information

    Billing details, insurance provider information, and payment histories required for processing claims.

3. How We Use Your Data

The primary purpose of collecting your data is to ensure you receive accurate and timely medical care. Your information is used to:

Clinical Care

Provide precise diagnosis, treatment, and ongoing patient monitoring.

Appointments

Schedule, confirm, and remind you of your upcoming hospital visits.

Billing & Insurance

Process payments and collaborate with your insurance providers.

Quality Improvement

Enhance our hospital services, safety protocols, and internal operations.

4. Data Security

Patient confidentiality is sacred to us. We have implemented robust physical, electronic, and managerial security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your medical records is strictly limited to authorized medical professionals directly involved in your care.

5. Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your data only under the following circumstances:

  • With other consulting doctors, diagnostic labs, or specialists involved in your treatment.
  • With insurance companies or Third Party Administrators (TPAs) for claim settlements.
  • When required by law, court order, or government regulations (e.g., reporting certain infectious diseases).

6. Your Patient Rights

As a patient, you have the right to request access to your medical records, ask for corrections in case of inaccuracies, and request information regarding how your data is being utilized.

Contact Our Administration

Omkar Lifelline Hospital

Sarai Bypass Road, Opposite Harilok Phase 2, Jwalapur, Haridwar, Uttarakhand 249407

+91 9897062280

24/7 Support Desk